The campaign reflects the business’s refined service structure, focused on four core areas: Public Safety Consultancy, Event Health & Safety, Control Room Operations, and Quality Assurance. These pillars underpin ESM Operations’ approach to supporting organisers, venues, and governing bodies in delivering safe, compliant, and well-managed events at scale.
As part of the wider campaign, ESM Operations has recently launched a new promotional showreel, reinforcing its position as a specialist provider of event public safety consultancy across international markets. The reel can be viewed here
The campaign aims to clearly communicate how ESM delivers public safety across all phases of an event, from early planning through to live operations and post-event review.
Since its founding in 2018 by Managing Director Steven Coleman, ESM Operations has established a strong international presence, including:
● Delivering public safety solutions across 150+ venues in 35 countries
● Supporting events attended by over 35 million people
● Training more than 20,000 professionals through its public safety training programmes
Andie Sullivan, Head of Marketing at ESM Operations, said: “As events continue to grow in scale and complexity, the need for clear, structured public safety consultancy has never been greater. This campaign is about clearly communicating how we support clients, not just on the ground, but through planning, oversight, and assurance.
“Our growth to date has been driven by delivery and long-term partnerships, and this next phase allows us to better articulate the value we bring to organisers and stakeholders globally.”
Operating across three international hubs located in the UK and Middle East, ESM Operations supports clients across all phases of an event, from early planning and design through to live operations and post-event review across the events, sports and entertainment sectors, delivering consistent standards of public safety across diverse and complex environments.